✨ Adding Services
We recommend adding high-quality services in which you have expertise to increase sales and positive ratings.
Start adding your services as follows:
1️⃣ Go to the homepage: Select “Add Service.”
2️⃣ Service Title: It should be concise and free of symbols or exaggerated phrases. ⭐ Correct Example: Data analysis using artificial intelligence techniques.
3️⃣ Category and Subcategory: Choose the most appropriate category carefully to ensure your service is easily found by customers.
4️⃣ Service Description: Write a distinctive description between 300 and 900 characters, which should include: ⭐ A warm greeting and introduction. ⭐ A precise definition of the service size. ⭐ Clarify the benefits the buyer will receive. ⭐ Highlight your experience and qualifications. ⭐ An attractive, error-free description.
5️⃣ Service Gallery: Add an expressive image of the service and three samples of your previous work. ✅ Requirements: ⭐ Exclusive, high-quality samples. ⭐ Upload at least three samples or a video link. ⭐ Image dimensions: 768×435 pixels. ⭐ Image formats: jpeg, jpg, png, gif (webp preferred).
6️⃣ Keywords: Example: Design, Artificial Intelligence, Data Analysis, Consulting.
7️⃣ Service Price: Set an appropriate price, taking the site commission into account. ⭐ New Seller: Services priced at $5 or $10. ⭐ Active Seller: Services priced between $5 and $25. ⭐ Featured Seller: Services priced between $5 and $50.
8️⃣ Delivery Time: Set a precise delivery period, preferably a longer one.
9️⃣ Add-ons: Include enticing add-ons, such as: ⭐ Faster delivery time. ⭐ Multiple file formats. ⭐ Define the add-on title and required price.
✔️ Add the Service: ⭐ Finally, review the information and click the “Add Service” button. Your service will be reviewed by the team.
🚀 Start Now!
📝 Create a New Account
➡️ Go to the Registration Page: ⭐ Navigate to the login page, then click on “New Account.”
📄 Fill in the Registration Form: ⭐ Enter the following information:
First and Last Name: Use your real name to help clients recognize you and build trust.
Email Address: Preferably use a business email, and make sure it’s active to complete registration.
Password: Choose a strong password with letters, numbers, and symbols for account security.
✅ Agree to the Terms: ⭐ After entering your details, review the site’s terms of use and privacy policy, then check the box to agree.
✔️ Complete Registration: ⭐ After filling in the required information, click “Register.”
📧 Activate Your Account via Email: ⭐ Check your email inbox for a verification message. Follow the instructions to activate your account.
🛠️ Enter Information in the Control Panel: ⭐ Once activated, you’ll be redirected to your control panel. Enter the following:
Username: Choose a username with English letters only, without spaces. You may use numbers and underscores (_) but avoid starting with a number.
✅ Correct Examples: ⭐ ShadiAhmed ⭐ Shadi_Ahmed ⭐ ShadiAhmed99 ⭐ Shadi_Ahmed99
❌ Incorrect Examples: ⭐ Using a dash in the name, like: Shadi-Ahmed ⭐ Using Arabic letters. ⭐ Starting the name with a number: 99shadi or 9Shadi_Ahmed ⭐ Adding a space in the name, like: Shadi Ahmed or Shadi_Ahmed 99 ⭐ Using symbols other than the underscore, like: Shadi#Ahmed
✨ Welcome to Our Community! 🚀
💵 Profit Withdrawal Information
You can withdraw the profits you’ve earned from providing services. If you topped up your balance via PayPal or credit card, you can contact the support team to help you retrieve it.
🗄 Steps to Withdraw Profits:
➡️ Go to the Balance Page
💳 Withdrawal via PayPal
1. Select the amount you want to withdraw, which must be at least $30.
2. Enter the PayPal email address you want to transfer the balance to. Make sure the account is verified and can receive funds.
3. Click “Submit Request.”
📥 Receiving the Transfer
1. After submitting the withdrawal request, you will receive the transfer within 24 hours without any commission or fees.
2. If the withdrawal request is made late in the day, it will be scheduled for the next day’s transfer.
3. You can cancel the request as long as it is still in processing status.
💡 Notes:
1. The balance withdrawal option will only appear if there are withdrawable profits in your account.
2. The balance you can withdraw is the amount shown in the “Profits You Can Withdraw” section.
3. Make sure to use your own PayPal account to withdraw profits and avoid using other people’s accounts.
4. You can change your PayPal email address or bank account information at any time.
5. If you request a withdrawal and then discover that the email or account you entered is incorrect, you can cancel the request immediately.
6. On your balance page, you will find a record of all your previous financial transactions, including profits, payments, and deposits.
⚠️ Reasons for Balance Holding:
1. Profits are held for 14 days before the seller can withdraw them. This period starts from the day after the order delivery and ends at the close of the 14th day (GMT) for the following reasons:
2. The amounts customers pay when purchasing a service take several business days to reach our bank account and become available for re-sending.
3. The balance holding period is essential to ensure customer rights and prevent fraud attempts. We are committed to providing a safe working environment for all users.
🏷️ Portfolio Samples
A professional portfolio gallery is an effective way to boost your service sales and expand your client base on “Artificial Intelligence Market.” It allows buyers to understand your work style and skill level in delivering services.
🗄 How to Add Portfolio Samples:
➡️ Go to the Service Gallery Section
On the service addition page, navigate to the “Service Gallery” section and click “Add Image or YouTube Video Link.”
🖼️ Uploading Images
1. You can upload images from your device by clicking the “Choose Images” button and selecting up to 5 images.
2. To upload images from a web link, click the “Image from Link” tab, paste the URL in the designated field, and click “Add Image.”
🎥 Adding a Video
1. You can add a YouTube video by copying the video URL and pasting it into the designated field, then click “Add Video.”
2. Note that the site does not accept “short” type YouTube videos.
🛠️ Managing Samples
1. After selecting the samples, click “Upload Images.”
2. You can upload more by clicking “Choose Images,” or delete an image before uploading by clicking the “Delete” button next to the file.
🗑️ Editing Service Portfolio Gallery
1. You can add more portfolio samples to your service by clicking the “Add More to Service Gallery” button, then uploading files or images as mentioned earlier.
2. You can also delete a sample by clicking the “Delete” button.
🎨 Examples of Portfolio Samples:
🌟 Writing and Translation Services
Upload screenshots or images displaying articles you’ve written or original texts with your translations. Ensure the work is yours and not copied from other sellers or websites.
🎓 Remote Training Services
You can upload YouTube links showcasing part of your course to clarify what the buyer will receive.
🎭 Design Services
Make sure to upload no fewer than 3 samples, demonstrating your design skills to encourage the buyer to purchase the service.
🖥️ Programming and Development Services
Upload images of website or store pages you’ve programmed, showcasing the interface and final result.
📊 Digital Marketing Services
Upload images of your previous digital advertising campaigns and the results they achieved.
🎤 Audio Services
For audiobook production, voiceover, and podcast editing, you can upload YouTube videos showcasing your work.
⚠️ Portfolio Sample Acceptance Conditions:
1. Samples must be exclusive, created by you, and not copied.
2. Upload at least 3 samples and a maximum of 10 files.
3. Images should be simple and have comfortable colors.
4. Samples must be relevant to the service topic.
5. Avoid adding a service description within the image.
6. Do not add frames or logos to images, such as the site’s logo.
7. Avoid adding external contact information or QR codes.
8. Image dimensions: 470 px height × 800 px width.
9. YouTube video thumbnail dimensions: 720 px height × 1280 px width.
📁 Service Template: Design
Service Title
⭐ Add an accurate and clear title that fully expresses what is required. For example: “Business Card Design.”Service Description
⭐ It is important to add all the details that will be provided in clear bullet points, including:
👋 Greeting and Introduction
Hello,
I am Shadi Mohammed, a design expert with 3 years of experience. I worked remotely for a company specializing in visuals for a year, then transitioned to freelance work on “Artificial Intelligence Market” and “Mostaql.”
🛠️ Skills and Programs
⭐ I am proficient in the following design programs:
- Adobe Photoshop
- Adobe Illustrator
- Canva
- Corel Draw
This allows me to execute all kinds of designs according to the required specifications.
🌟 Service Features
⭐ You will receive the following for this service:
- Unlimited revisions until you are satisfied with the final design
- Unique, high-quality designs with a guarantee of no copying or imitation
- A two-sided business card design (front and back) in the language of your choice
- Horizontal or vertical business card design
- JPEG format
- PDF format
- 300 DPI print-ready version
- A mock-up as a gift
📏 Work Size
⭐ Make sure to specify the number of designs you offer accurately, such as the file delivery format, design quality and resolution, or the number of revisions possible.
Example:
I offer one business card design in this service.
I have added more pricing and offers in the developments, and I would be happy for you to explore them and benefit from them.
- Service Portfolio
📷 Upload Exclusive, High-Quality Work Samples
⭐ Ensure that you upload exclusive work samples of your own creation. Uploading copied or non-exclusive work may lead to your account being disabled.
📊 Number of Samples
⭐ You must upload at least three samples to your service portfolio. You can also upload a video to showcase your work more clearly.
🎨 Relevant Images
⭐ Images should be appropriate to the type of design. For example: If the service is for business card design, the image in the portfolio should ideally be a business card.
🚫 Avoid Including Contact Information
⭐ Do not include any external contact details in the uploaded designs, such as email, phone number, or QR code.
🚫 Avoid Frames and Logos
⭐ Do not add frames, logos, or stars to the images, or any other indicators that may suggest the image came from the website, as an attempt to attract buyers and distinguish it from others.
🚫 Do Not Include Service Description in the Image
⭐ Do not add the service description within the image.
📁 Image Types
⭐ The following image formats are allowed: JPEG, JPG, PNG, GIF.
📏 Image Dimensions
⭐ Image dimensions should be 470px in height and 800px in width.
🎥 Add a Video
⭐ You can add a YouTube video to showcase the features of your service. Note that the site currently does not accept “short” videos. The video thumbnail dimensions should be 720px in height and 1280px in width to appear without frames.
- Developments
⭐ Add developments related to your service that encourage the buyer to request them, such as:
- Delivering the source files in PSD or AI format
- Not displaying the design in my portfolio
🌟 1. Awaiting Instructions
Description:
This is the initial state of the order after the customer confirms the purchase. The order remains in this state until the buyer provides the necessary instructions to start the service.
Action:
🔹 Do not begin service execution at this stage to ensure the buyer’s intention to proceed and not cancel the order. Wait for the buyer’s instructions before starting the work.
Cancellation:
❌ The buyer can cancel the order at any time without needing your approval.
🛠️ 2. In Progress
Description:
The order automatically transitions to the “In Progress” state once the buyer’s instructions are received. The time frame for service execution begins to count.
Action:
🔹 You can start working on the service and communicate with the buyer about it. Make sure to send regular updates to the buyer to ensure the work is progressing correctly.
Cancellation:
❌ The buyer can cancel the order in this state, provided you have not responded to the instructions. If you have responded, cancellation will require your approval first.
📤 3. Awaiting Delivery
Description:
Once the service is completed in full and all requested modifications are made, ask the buyer for feedback, then click the “Request Delivery” button to move the order to the “Awaiting Delivery” state.
Action:
🔹 Ask the buyer for their opinion on the work and any feedback they may have before submitting the delivery request.
✅ 4. Delivered
Description:
After submitting the delivery request, the buyer must accept the order to move it to the “Delivered” state, which will add the earnings to your balance.
Action:
🔹 The buyer can accept the delivery within 72 hours. If the buyer does not approve within this time frame, the order will be automatically delivered.
🛒 1. Purchase the Basic Service Without Add-ons
🔹 Add the Service and Confirm: Click the “Buy Now” button to complete the purchase process.
🔹 Complete the Purchase: When purchasing the service without add-ons, you only pay the basic price of the service listed on the service card. You can add up to 10 orders. Click the “Pay” button to complete the purchase.
🛠️ 2. Purchase the Service with Add-ons
🔹 Choose Add-ons: When purchasing the service with add-ons, the basic price of the service will be shown along with the price of each add-on you choose.
Example: If the base service price is $5 and the price for each add-on is $10, the total purchase price will be $25.
🔹 Modify the Cart: You can adjust the number of orders, add or remove add-ons from the cart. To remove a service, click “Delete” next to the service name.
🔹 Complete the Purchase: Click “Pay” to complete the purchase. The total price of the service will appear along with the payment processing fee, which is 5% or at least $2 per order.
💳 3. Payment Methods
🔹 Credit Card: When paying via credit card, enter the name, card number, expiration date, and CVC code.
Click “Pay by Credit Card” to complete the process.
If you want to change the card, click “Use a New Card” and enter the new card details. You can save it for easier payment in the future.
To review your saved cards, click “Return to Saved Cards.”
🔹 PayPal: When paying via PayPal, you will be redirected to PayPal’s website to log in and complete the payment.
🔹 Apple Pay: If you have an Apple Pay account, you can click the “Pay” button to complete the payment.
🔹 Balance: If you have sufficient balance on the site, you can use it without any fees. Click “Complete Payment” to use your balance.
🚫 4. Issues with Balance Charging
🔹 Insufficient Balance: Make sure there is enough money in your bank account. The issue might be due to a currency conversion difference between your local currency and the dollar.
Top-up your balance and try again.
🔹 Card Does Not Support Payment: Check if your account or card is enabled for online payments. You may need to contact the bank to activate this feature.
🔹 Other Issues: If the issue persists, contact the support team to verify your account status and assist in resolving the issue.
If you have any further inquiries or need additional assistance, we’re here to help! 😊
🔑 Password Recovery for Your Account
📧 How can I recover my password?
If you’ve forgotten your password, you can follow these steps:
- Click on the “Forgot Password?” option on the login page.
- Enter your registered email address.
- A link will be sent to your email with instructions to reset your password.
✉️ Alternative: If you encounter any issues with password recovery, you can contact the support team, and they will send the link and password reset instructions to your email.
If you need any further assistance, don’t hesitate to get in touch! 😊
💬 You can contact us
Via email: support@okw.ai
Or through the chat icons available on the website.
Our customer support team is ready to assist you at any time!